Medical billing and insurance can be complicated. Below you will find a list of frequently asked questions and answers.
If a patient would like an estimated bill or would like to request pricing information. Please contact Jarrett Wager, Business Office Manager, at 320-769-4393 or by email [email protected]
If your insurance card indicates a copay is required, you will be asked to pay it when you check in for your appointment. Johnson Memorial Health Services accepts cash, checks, MasterCard, Visa, Discover, and debit cards.
Your insurance company may or may not cover services provided at Johnson Memorial Health Services. We accept most major insurance plans. Please contact your insurance company for benefit-specific questions and to see if your insurance is accepted at Johnson Memorial Health Services.Your insurance company can tell you if you need a referral, if you need to pay a deductible, or if you have any other restrictions.
Yes. Call the Business Office at 320-769-4393 to receive a good-faith estimate based on the information you provide. Please be aware that actual charges maybe greater or less than the estimate, depending on the level of service provided or if services are different than what is requested before the actual visit. We are not able to tell if the requested service is covered by your individual insurance plan. Please call your insurance company to confirm coverage. The phone number of your insurance company can be found on the back of your insurance card.
A deductible is the amount of a claim each policy holder agrees to pay annually for medial care. To learn your specific deductible, please contact your insurance company.
Every insurance plan provides different benefits and may not fully cover your visit. If you feel there is a billing error, first compare your JMHS statement with the “Explanation of Benefits” your insurance company provided. If they match, you owe the amount on your bill. If the amounts don’t match, please contact the Business Office at 320-769-4393 or toll-free at 888-769-2164.
If you feel your insurance company has denied a charge in error or processed your charge incorrectly, please contact the customer service telephone number on the back of your insurance card.
Some insurance plans, such as Medicare, do not cover physical exams or preventative visits.
Contact your insurance company to see if physical examinations or preventive visits are covered. If other medical conditions were addressed during your exam that required more evaluation, your may be billed for that service. Insurance carriers require accurate reporting from doctors when preventive care and additional problems are addressed during the same visit. So while you may be taking care of two health care concerns at one time, your insurer may see it as taking care of two office visits in one and assessed your benefits accordingly.
If you want an itemized bill, please call the Business Office at 320-769-4393.
Please call the Business Office at 320-769-4393.
Johnson Memorial Health Services offers several different options to help you pay off your bill.
- Charity Care
- Uninsured Discount
- Payment Arrangement
- Automatic Withdrawals
Minnesota offers several health care programs to people who qualify. Please see the following information on Medial Assistance (MA) to help you determine possible eligibility.
To Qualify for MA, you must:
- Live in Minnesota
- Meet income and asset limits
- Parents and children
- Age 65 or older, blind or have disabilities
- Adults
Medicaid enrollees must demonstrate their program eligibility at least once a year. An individual’s eligibility is determined by factors such as household income, family size, age, disability status, and citizenship or immigration status. These criteria are set by federal and state law and vary by category.To access more detailed information about income eligibility limits in Minnesota’s Medicaid program, see the income and asset guidelines.
The Uninsured discount program is designed to assist Johnson Memorial Health Services patients who are uninsured and gross income for the family is less than $125,000. To apply for the Uninsured discount, please complete the Uninsured Discount Application and mail it to the following address:
Johnson Memorial Health Services
Attn: Business Office Manager
1282 Walnut Street
Dawson, MN 56232
If you have any questions, please call the Business Office office at 320-769-4393 or toll-free at 888-769-2164.
You can pay via cash, check, on-line through the MyChart app, or complete the credit card form on the front of your billing statement to the address listed on the statement or the address below.
Johnson Memorial Health Services
Attn: Cash Receipts
1282 Walnut Street
Dawson, MN 56232
You can update your insurance information or billing address by fax or by calling the Business Office. Fax a copy of the front and back of your insurance card to 320-769-2972. Please include your account number or name and date of birth. Please do this with each family member.
You can also call the Business Office at 320-769-4393 to update your information.
By Phone
Call the Business Office at 320-769-4393 or toll free at 888-769-2164, Monday-Friday 8:00am to 5:00pm, with any billing questions.
In Person
We welcome walk-in inquiries Monday through Friday, 8:00am to 5:00pm
You can email us questions about your bill, but we will respond by telephone, as standard email does not offer protection of your confidential information.