As a healthcare organization, we have many ways to measure the quality of our services. Since the perception of quality may differ from individual to individual, there are ways to seek further information on the quality of services provided through various resources. The Centers for Medicare and Medicare Services (CMS) and the State of Minnesota have a star rating system for long-term care and assisted living services. CMS also has a way for hospitals to report quality through the HCAP system and clinics through care compare. The Minnesota community measures through the Minnesota Department of Health also provides publicly reported data on quality items. As I mentioned, there are many ways to seek resources on the quality of a healthcare organization or service. At JMHS, we have ongoing quality initiatives and activities. We take pride in offering the highest level of quality and strive to improve quality in all we do. Cori Bothun is our Director of Quality. If there is any information that you are seeking that relates to quality, please reach out to her at [email protected]. At JMHS our vision is to provide “High-quality and compassionate healthcare close to home,” and we are committed to delivering this to you!
Kris Jacobson, LNHA, LALD, MBA